![]() How to solve the issueįirst you need to make sure that you are using a properly working USB cable for the connection. To determine the exact reason that causes the Samsung Galaxy J5 Prime SM-G570F/DS to fail to connect to the PC, you need to check the hardware and settings of both devices. Thus, all the identified problems can be divided into physical and software ones. failure of the operating system functioning on one of the devices.when connecting the smartphone, the “Power only" option was selected. ![]() incorrect drivers corresponding to the smartphone are installed on the PC, or they are not present at all. ![]()
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